Privacy Policy
Last Updated: February 18, 2026
1. Introduction
ROAExpo (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, mobile website, applications, and related services (collectively, the “Platform”).
By using the Platform, you consent to the practices described in this Privacy Policy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, mobile website, applications, and related services (collectively, the “Platform”).
By using the Platform, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
A. Personal Information
- Name
- Email address
- Shipping and billing address
- Telephone number
- Account login credentials
- Order and transaction details
You provide this information when registering, placing orders, or contacting customer service.
B. Payment Information
We collect limited payment-related data necessary to process transactions.
Payment processing is handled by third-party payment processors. We do not store full credit card numbers on our servers.
Payment processing is handled by third-party payment processors. We do not store full credit card numbers on our servers.
C. Automatically Collected Information
When you use the Platform, we may automatically collect:
- IP address
- Browser type
- Device type and operating system
- Pages visited
- Access times
- Referring URLs
D. Mobile Device Information (If Applicable)
If you use a mobile application, we may collect:
- Device ID
- Device model and OS version
- Push notification preferences
- Approximate location (if permission is granted)
E. Social Media Information
If you connect through social login (e.g., Google, Apple, Facebook), we may collect basic profile information authorized by you.
3. How We Use Your Information
We use your information to:
- Process orders and payments
- Deliver products and services
- Provide customer support
- Send order confirmations and updates
- Improve Platform performance
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Conduct internal analytics and business operations
We do not sell your personal data.
4. Sharing of Information
We may share your information with:
A. Service Providers
Including payment processors, logistics partners, hosting providers, analytics services, and customer support providers.
B. Legal Compliance
When required by law, court order, or regulatory request.
C. Business Transfers
In case of merger, acquisition, restructuring, or asset transfer.
We require service providers to protect your information and process it only for authorized purposes.
5. International Data Transfers
As a global marketplace platform, your information may be processed or stored in countries outside your residence.
By using the Platform, you consent to international data transfers in accordance with applicable data protection laws.
By using the Platform, you consent to international data transfers in accordance with applicable data protection laws.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve user experience
- Analyze usage
- Support marketing and advertising
You may disable cookies through your browser settings. Disabling cookies may affect certain functionalities.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no transmission over the internet is completely secure. We cannot guarantee absolute security.
However, no transmission over the internet is completely secure. We cannot guarantee absolute security.
8. Data Retention
We retain personal information only as long as necessary to:
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
- Prevent fraud
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Object to processing
- Request data portability
To exercise your rights, contact us at cs@roaexpo.com.
10. Children’s Privacy
We do not knowingly collect personal data from children under 13 years old.
If we become aware that such data has been collected, we will delete it promptly.
If we become aware that such data has been collected, we will delete it promptly.
11. Third-Party Websites
The Platform may contain links to third-party websites. We are not responsible for their privacy practices.
12. Updates to This Policy
We may update this Privacy Policy periodically. Continued use of the Platform constitutes acceptance of the revised policy.
13. Contact Us
If you have questions regarding this Privacy Policy, please contact:
ROAExpo
07802, Magok Central Tower I 1209~1210
227 Gonghang-daero, Gangseo-gu, Seoul
Republic of Korea
Email: cs@roaexpo.com
ROAExpo
07802, Magok Central Tower I 1209~1210
227 Gonghang-daero, Gangseo-gu, Seoul
Republic of Korea
Email: cs@roaexpo.com