2MOD_19FWB001_TWOMOD, Light Polarbear Character Hat _ Handmade, Made in Korea

General/Common Guidance

• - For holiday orders, items will be ready on the next business day.
• - Your order will be sent within 3 days from the day after the payment date. (Excluding Sundays and holidays, installation and custom-made products within 14 days)

Domestic (South Korea) shipping

• - Even for free shipping products, additional shipping charges may be charged depending on 괼 seller's product. (Differential shipping costs, etc., by inter-domestic/regional area)
• - Installation shipping products may vary in shipping costs by region, so please refer to the instructions on the detailed page.
• - The other contents are the same as the general/common shipping instructions above.

International shipping

• - Additional shipping charges may be during special orders. (Special packaging, etc.)
• - Depending on the customs procedures of the country you receive, the delivery period may be longer than usual.
• - For bulk orders and custom-made products, the shipping period may be longer, and will be discussed separately.
• - The other content is the sameas thegeneral/common shipping instructionsabove.

If exchange/return/no refund is possible

(1) When the return deadline (7 days after receipt of the goods) has passed
(2) If you exchange once and then re-exchange
(3) The value of goods, etc. has been significantly reduced due to the user's use or part consumption under Article 15.2 of the Fair Trade Standard Terms and Conditions (including traces of use, odor, breakdown, or damage to the choice)

When exchanges/returns/refunds are available

(1) For simple change of heart exchange, return/ refund, please enclose 5,000 won of courier service cost or send home delivery after bank transfer. (Please contact us separately for the area between the regions.)
-Color, product changes, etc. are treated as simple changes.
(2) If a significant defect or damage is found in the product that is not the customer's responsibility at the time of receipt of the goods, free returns and refunds may be made within 7 days of receipt.

Exchange/Return/Refund Process

(1) After re-ordering the product you want to exchange, return, or refund, complete the return exchange form in the user's order.
-If traces of damage to the product are found, the product will be returned unconditionally.
(2) Please apply for a courier service by courier courier in the courier package.